If your dog is injured or
becomes ill, and the injury or illness is of a nature where
I would take my own dogs to the veterinarian, I will take your dog
to the vet. If the illness or injury is pre-existing or
is due to lack of inoculation you will be responsible for
all reasonable and customary charges associated with the
veterinary care. Although we supervise the dogs closely,
it is the nature of dogs to occasionally get into fights. We
know how to stop fights and clean up small wounds. If we see
an infection beginning or the wound requires more than
simple First Aid, we will take your dog(s) to the vet. If your dogcaused the fight (ie: attacking another
dog without significant provocation), both vet bills, your
dog's and the victim's, are your responsibility.
We're not a kennel, we're a camp! That is why your dogs are
not kept on individual runs or in cages. We attempt to accept
only well socialized dogs who enjoy the company of others
(both dogs and human others.) Occasionally, a new
dog-camper arrives who is way too aggressive for our style
of boarding. And sometimes, it is a returning camper who has
undergone trauma and the owners have neglected to tell us.
Perhaps the owner didn't realize how their dog would behave
away from home, perhaps in their pursuit of a quality
boarding experience they "overstated" their dog's friendly,
well-socialized personality. We carefully screen and
interview, but occasionally a dog arrives and he or she is
just too aggressive for a Town and Country experience. If a
dog becomes aggressive and is seen as a real threat to other
dogs or humans, we will separate the dog from others and
attempt to make home contact. It may become necessary and
prudent to move the dog to nearby boarding kennel. Should
this occur, we will, of course, notify the owner as soon and
possible and not host that dog again. For everyone's peace
of mind, we will not accept dogs with a known history of
aggression.
To help us give your dog a fun and safe vacation, please
remember to notify us of any recent home changes, emotional
or physical trauma your dog experiences between visits to
Town and Country.
